How can we help you?
NHS 111 Wales
Check your symptoms, visit NHS 111 Wales online.
Telephone 0845 4647 at any time, 24 hours a day. You will speak to NHS professional staff who will help guide you on any medical issue.
Calls from landlines and mobiles cost 2p per minute, this will be in addition to the telephone providers access charge.
Get fast help from a Pharmacist
Your pharmacist can help with various conditions such as minor cuts, sprains, aches, colds, headaches, rashes, cystitis. Pharmacist help, including a local pharmacy search tool.
Book an appointment on the phone 029 2071 1966
If you have an urgent problem during surgery hours call the surgery on 029 2071 1966. The receptionist will need to take some details about the problem and arrangements will be made for you to be seen by the doctor as soon as possible.
Many problems or concerns can be dealt with over the phone. Results can often be discussed and conditions can be followed up by phone. This saves you the need to attend Practice, we can speak to you at home, or work if you prefer.
If you wish to speak to a doctor or nurse please phone the Practice and ask the reception staff to book you a telephone consultation. If the doctor or nurse feels that your problem needs to be dealt with in Practice they will arrange this with you.
Telephone advice about many problems is also available from NHS Direct Wales. To contact NHS Direct Wales please dial 111 or visit www.nhsdirect.wales.nhs.uk
The Surgery, with all its facilities, is the best place for a consultation. However, if you are housebound or too ill to come to Surgery, a Doctor will visit you at home.
If you need a visit please try to call your surgery as early as possible in the day, before 11.00am. Home visits are generally not after this time, as the surgery is not part of the Emergency Services.
The Receptionist will ask you for some information about the problem and also for a telephone number so that we can contact you. You may be put through to the doctor or he or she may ring you back. If you feel that you require an urgent home visit, please make this clear at the time of telephoning.
Please remember that it takes a Doctor much longer to visit a patient at home than to undertake a consultation at the Surgery. Only request a home visit when it is absolutely necessary.
Make an Appointment
Book an appointment
Book an appointment online, you can book appointments for all services at the practice.
Cancel an Appointment
Do you need to cancel an appointment?
You can cancel your appointment online. Every appointment that you don't cancel costs the NHS £120.
Cancel an Appointment
It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. Persistent defaulters maybe removed from the list.
You can also complete our appointment cancellation notification request form. This can only be used if your appointment has been arranged for more than 24 hours in advance. (excluding weekends and public holidays). You can also text to cancel your appointment.
Sign Up for SMS Reminders
We have a texting service which allows you to receive confirmation and reminders about your appointments.
To have this service you will need to register by completing a consent form.
Please remember to update your contact details with us when you change address, telephone numbers and email address.